FAQ
What types of vehicles are available for rent at X-GO?
At X-GO, we offer a wide variety of vehicles to meet customers’ needs, from compact cars for city driving to luxury vehicles for those special occasions. Our fleet includes economical models, sedans, SUVs, and minivans, all maintained to the highest standards of safety and cleanliness.
Do I need an international driver's license to rent a car from X-GO in Montenegro?
For most foreign drivers, a valid driver’s license from your home country, along with an International Driving Permit (IDP), is required to rent a car in Montenegro. The IDP serves as a translation and should be accompanied by your original driver’s license at all times.
How do I book a car with X-GO, and what documents are required?
Booking a car with X-GO is simple and can be done online through our website, over the phone, or in person at our rental office. You will need to provide a valid driver’s license, an IDP if applicable, a credit card for the deposit, and identification such as a passport.
Are there any age restrictions for renting a car from X-GO?
Yes, the minimum age to rent a car from X-GO is 21 years. Additionally, drivers under 25 may be subject to a young driver surcharge. Age requirements may vary depending on the vehicle category.
Can I cross borders with my rental car from X-GO?
Cross-border travel is permitted with prior authorization from X-GO. Additional documentation and insurance may be required to take a rental car outside Montenegro. Please contact us in advance to arrange for cross-border travel.
What is included in the rental price, and are there any additional fees?
The rental price typically includes the vehicle hire, basic insurance coverage (with a deductible), and unlimited mileage. Additional fees may apply for extra services such as GPS, child seats, additional driver coverage, and cross-border insurance. Detailed information will be provided during the booking process.
What should I do in case of an accident or emergency with my rental car?
In case of an accident or emergency, contact X-GO immediately, and we will guide you through the necessary steps. It’s crucial to obtain a police report and document the incident with photos if possible. Our 24/7 roadside assistance is available to help you in any situation.
Can I extend my rental period with X-GO?
Yes, you can extend your rental period, subject to vehicle availability. To extend your rental, please contact us at least 24 hours before the end of your current rental agreement to adjust your booking and ensure continuous coverage.
How can I cancel my booking, and is there a cancellation fee?
To cancel your booking, please contact us as soon as possible. Cancellation policies vary depending on the booking terms. Generally, cancellations made 48 hours before the rental start date are free of charge. Cancellations made closer to the pick-up date may incur a fee.
Why choose X-GO for my car rental needs in Montenegro?
X-GO stands out for its exceptional customer service, competitive pricing, and a wide selection of quality vehicles. Our commitment to providing a seamless rental experience, coupled with our deep knowledge of Montenegro, ensures that your trip will be enjoyable, comfortable, and hassle-free.